PLEASE READ CAREFULLY

Note: You may cancel this contract without penalty within 4 weeks after you have received a copy of it by informing the Club in writing. We may require you to pay for the days that you have had access to the club, at our standard daily rate and for any goods you have received on joining up. This Membership Agreement is between the Member whose details are on the front page (you) and Koha Fitness Ltd trading as Koha Fitness Christchurch (we, us).

USE OF THE CLUB

Your membership gives you the right to use the club facilities and (classes based on your membership) including Mind Body classes and HIIT classes during normal opening hours on the terms of this Agreement. It does not cover additional costs like food or drink, or personal training, which you must pay for separately. We will take all reasonable care to ensure that facilities are available during normal opening hours, but sometimes demand from other members or circumstances beyond our control such as equipment failure may mean that the equipment you want to use may not be available.

FEES AND PAYMENTS

You agree to pay all the payments as selected by you. During the initial period (minimum 6 weeks) of your membership, you cannot cancel your membership except as set out in these Terms and Conditions. After the initial period, payments will continue until you advise us of your cancellation of this agreement (see "How to Cancel" below). You must continue paying even if you do not use the club. The membership rate quoted is a weekly rate and must be paid by fortnightly direct debits which may be processed on or after the date due, but not before. Fortnightly payments made by credit/debit card will incur a 2.90% surcharge. It is your responsibility to make sure there are sufficient funds in your account.

When payment(s) are missed, any overdue amount will be added to the next Direct Debit. A fee of $3.45 will charged to every missed (failed) payment. All costs associated with recovery of any missed payments will be added to any amounts due. This includes a $50 administration charge, and all reasonable collection agency costs.

Payments are guaranteed not to increase during the initial period unless required by law. After the initial period the rate may be increased by Koha Fitness Christchurch giving you at least 30 days' notice in writing which may be by email. If you do not wish to accept that increase you may cancel your membership but must do so before the first Direct Debit at the new rate.

Changing to a lower level membership requires 6 weeks notice. Upgrade of a membership will take effect immediately. A key fob will be issued to you at the commencement of your membership at no charge. There is a cost of $10 for a replacement lost or stolen fob.

Club rules and procedures.

You must comply with club rules and procedures at all times while using the club. These rules and procedures are designed to allow all members to get maximum benefit from their membership and may change from time to time. Copies are available at the front desk. You must not carry out any illegal acts on Club premises and you must comply with our health and safety requirements. You must respect our staff and other members, and you must not take photographs in the club without our permission and the permission of every person in the photograph.

Termination by you.

If you choose to terminate your membership, 6 weeks notice, in writing, is required for membership cancellation. If your membership is paid in full (PIF), a refund will not be issued.

Termination by us.

We may terminate your membership immediately if you carry out any activity which is illegal, offensive, dangerous to other people or to you, if you act in serious breach of club rules, or if at any time four or more payments are overdue. If we terminate because of your actions, we will not be liable to you in any way.

HOW TO CANCEL

After the initial period (6 weeks), you may cancel your membership by informing Koha Fitness Christchurch in writing. This must be done by email, not in person or over the phone. A confirmation email will be sent within seven days of receiving a cancellation request. Six weeks' notice is required for cancellation from receipt of cancellation email.

Missed/Failed Payments: All outstanding payments on your account must be cleared before cancellation of your membership will proceed.

Freezes: Each freeze must be for a minimum of 2 weeks. Your initial terms will be extended by the length of freezes. After the minimum term you can suspend your membership for a maximum of 2 months in any period of 12 months of club use. An administration fee of $30 (Basic Membership only) will apply for each hold. If you use the club during a freeze period, your payments will restart immediately. If your freeze is medical and you need additional time off, please email or bring in a request from your doctor. If you use the club during a freeze period, your payments will restart immediately.

PHOTOGRAPHY

Any video or photography taken by Koha staff or representative can be used for promotional purposes. This content will not be shared with other parties and will be used appropriately.

GENERAL

We may need make to make changes to this membership agreement from time to time. We will give you one month's notice of any changes using email/text. Where we reasonably believe that a change will be detrimental to you (unless it is required by law) we will offer you the right to cancel the contract.

You may have other rights under the Consumer Guarantees Act or other consumer law. It is your responsibility to use this club safely, to take care of your own health and to take care of your own property. Personal injury by accident in New Zealand is covered by the Accident Compensation Act.